Frequently Asked Questions

Everything you need to know about our organic baby essentials.

What materials are used in Purebaby garments?

We specialize in using GOTS certified organic cotton, which is soft, breathable, and free from harmful chemicals, making it ideal for a baby's sensitive skin.

How long does shipping take?

Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location.

What is your return policy?

We offer a 30-day return policy for all full-priced items. Products must be in their original condition, unwashed, and with all tags attached.

How do I choose the right size for my baby?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up to ensure comfort and room for growth.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment options like Afterpay and Klarna.

Are your dyes safe for infants?

Yes, we use non-toxic, water-based dyes that are gentle on the skin and environmentally friendly, ensuring safety for even the most delicate newborns.